
Prospecting for Customers Who Want
High-Speed Wireless Internet Access Services
Many say that building a wireless network overcomes the many difficulties and
costs associated with building wired networks. Whether it is the cost associated
with digging up the streets, replacing legacy wiring and equipment, such as
bridge taps and load coils, or the thought of wiring up every house and business
in an entire neighborhood or city before signing up one customer, wired networks
are simply more difficult and more expensive to build.
However, once the
money is spent and the wiring is deployed, service providers know one thing that
wireless providers do not, where customers can get service and where they cannot.
One of
the toughest things and biggest mistakes that new WISPs make is trying to market
a service like a wired service provider, or even worse like a cell phone
operator. Fixed wireless service depends heavily on line of sight from the
the transmission tower to the intended customer.
However, in order to reach customers, you need to know what types are customers
are located where. Anyone can make an educated guess on where business and
residential customers are located, but wouldn't it be nice to know exactly what
type of customers are located within line of sight to your proposed antenna
sites. Even better, wouldn't it be great to know how much bandwidth
customers are
currently using and how much they are paying for it? The simple answer is yes.
The key
to great customer acquisition has always been precise target marketing. To
accomplish this objective, one might overlay shadow coverage maps on top of
demographic and geographic database maps to determine exactly where your
customers are, where a good signal can be received, and then go after them with direct mail, fax blasts, door hangers and a
sales force armed with a database of potential customers prioritized by their
propensity to buy high-speed Internet service.
BWE
this service, which is called a "Telecommunication Services Prospecting Report." Using a variety of databases, 3D maps
and other resources, we can build customized maps that will show you exactly
where you provide coverage, what types of customers exist there, what level of
telecommunications services they are currently buying and the contact
information needed to reach the executives and broadband buyers in your systems
coverage area.
Click on the following links to preview the level of detailed maps.
* Residential Households Ranked by Bandwidth Usage
* Business Sites Located within Coverage Zone
* Customer Database Detailing # of Employees, Installed PCs
and Telecommunications Usage
Here
are the steps we can take to develop a precise Wireless ISP Telecommunication Services Prospecting Report
for you:
Before you spend any money on
marketing, make sure you know where your customers are located and what services
they are most likely to buy. In addition to helping your sales force focus
on real prospects with actual bandwidth requirements, it will also be beneficial
for your network engineers to know what type of network will be needed to meet
actual customer bandwidth demand.