| 1. |
|
Does your WISP provide - Application Hosting? |
|
|
| |
|
No
|
|
69.70%
|
| |
|
Yes
|
|
30.30%
|
| 2. |
|
Does your WISP provide - Virtual Private Networks (VPN)? |
|
|
| |
|
No
|
|
31.31%
|
| |
|
Yes
|
|
68.69%
|
| 3. |
|
Does your WISP provide - LAN Setup? |
|
|
| |
|
No
|
|
35.35%
|
| |
|
Yes
|
|
64.65%
|
| 4. |
|
Does your WISP provide - Installation? |
|
|
| |
|
No
|
|
25.25%
|
| |
|
Yes
|
|
74.75%
|
| 5. |
|
Does your WISP provide - Managed Services? |
|
|
| |
|
No
|
|
59.60%
|
| |
|
Yes
|
|
40.40%
|
| 6. |
|
Does your WISP provide - Network Services |
|
|
| |
|
No
|
|
48.48%
|
| |
|
Yes
|
|
51.52%
|
| 7. |
|
Does your WISP provide - Point-to-Point Backbone Links |
|
|
| |
|
No
|
|
48.48%
|
| |
|
Yes
|
|
51.52%
|
| 8. |
|
Does your WISP provide - Point-to-Multipoint Links |
|
|
| |
|
No
|
|
30.30%
|
| |
|
Yes
|
|
69.70%
|
| 9. |
|
Does your WISP provide - Residential Service |
|
|
| |
|
No
|
|
33.33%
|
| |
|
Yes
|
|
66.67%
|
| 10. |
|
Does your WISP provide - Business Service |
|
|
| |
|
No
|
|
22.22%
|
|
|
Yes
|
|
77.78% |
| 11. |
|
Does your WISP
provide - Hot Spot Access Point Service |
|
|
|
|
No
|
|
58.59% |
|
|
Yes
|
|
41.41% |
| 12. |
|
Do you offer the
speed - 512 Kbps for Residential |
|
|
| 13. |
|
Do you offer the
speed - 768 Kbps for Residential |
|
|
| 14. |
|
Do you offer the
speed - 1024 Kbps for Residential |
|
|
| 15. |
|
Do you offer the
speed - 1.5 Mbps for Residential |
|
|
| 16. |
|
Do you offer the
speed - 1.5 - 3 Mbps for Residential |
|
|
| 17. |
|
Do you offer the
speed - 3+ Mbps |
|
|
| 18. |
|
Do you offer the
speed - 128 Kbps for Business level of service |
|
|
| 19. |
|
Do you offer the
speed - 256 Kbps for Business level of service |
|
|
| 20. |
|
Do you offer the
speed - 384 Kbps for Business level of service |
|
|
| 21. |
|
Do you offer the
speed - 512 Kbps for Business level of service |
|
|
| 22. |
|
Do you offer the
speed - 768 Kbps for Business level of service |
|
|
| 23. |
|
Do you offer the
speed - 1024 Kbps for Business level of service |
|
|
| 24. |
|
Do you offer the
speed - 1.5 Mbps for Business level of service |
|
|
| 25. |
|
Do you offer the
speed - 1.5 - 3 Mbps for Business level of service |
|
|
| 26. |
|
Do you offer the
speed - 3+ Mbps for Business level of service |
|
|
| 27. |
|
Does your WISP
provide - Voice over IP |
|
|
| 28. |
|
Does your WISP
provide - Web Hosting / Collocation |
|
|
| 29. |
|
Does your WISP
provide - Web Site Design |
|
|
| 30. |
|
Do you offer a
guaranteed service level agreement? |
|
|
| 31. |
|
What type of
broadband competition is present in your markets? |
|
|
|
|
Nothing
Available |
|
|
|
|
Cable
Modem |
|
|
|
|
DSL |
|
|
|
|
Satellite Modems
|
|
|
|
|
T1 Circuits |
|
|
| 32. |
|
Which is most
important to the success of your business? |
|
|
|
|
Obtaining community
approval for broadband access |
|
|
|
|
Designing successful
customer acquisition programs |
|
|
|
|
Building a network that is
owned completely by WISP |
|
|
|
|
Selling a broadband service
that competes well on price/perform |
|
|
|
|
Delivering a mix of
broadband wireless options for all customers |
|
|
|
|
Delivering a bundle of
services that provides high profit/low churn |
|
|
| 33. |
|
Which of the
following organizations would you be interested in signing national
reseller contracts with? |
|
|
|
|
Didn't
Answer |
|
|
|
|
Regional Reseller Agent Program |
|
|
|
|
National Reseller Program |
|
|
|
|
Regional Agreement with Local Exchange
Carrier |
|
|
|
|
National Broadband Wireless Franchise Company |
|
|
|
|
National Computer Retail
Outlets |
|
|
| 34. |
|
Do you currently
offer - 56K Dial Up |
|
|
| 35. |
|
Do you currently
offer - ISDN |
|
|
| 36. |
|
Do you currently
offer - xDSL |
|
|
| 37. |
|
Do you currently
offer - Cable Modems |
|
|
| 38. |
|
Do you currently
offer - Satellite Broadband |
|
|
| 39. |
|
Do you currently
offer - Broadband Wireless 1.5 Mbps and under |
|
|
| 40. |
|
Do you currently
offer - Broadband Wireless 1.5 Mbps and over |
|
|
| 41. |
|
Do you currently
offer - T1 Point to Point Circuits |
|
|
| 42. |
|
Do you currently
offer - DS3+ Point to Point Circuits |
|
|
| 43. |
|
How many
subscribers do you have on your entire system for all services
provided? |
|
|
|
|
1,000-5,000
|
|
|
|
|
100-1,000
|
|
|
|
|
25,000+
|
|
|
|
|
5,000-25,000
|
|
|
|
|
Less
than 100 subscribers |
|
|
| 44. |
|
How many
subscribers do you have on your entire system for broadband wireless
services? |
|
|
|
|
1,000
+ |
|
|
|
|
100-500
|
|
|
|
|
500-1000
|
|
|
|
|
Less
than 100 subscribers |
|
|
| 45. |
|
How many
Wireless POPs or Wireless Access Points do you currently
provide? |
|
|
|
|
1-5
|
|
|
|
|
10-30
|
|
|
|
|
100
+ |
|
|
|
|
30-100
|
|
|
|
|
5-10<
|
|
|
| 46. |
|
Do you prefer 1
- Omni Directional Antenna as base station configuration for
Wireless Points of Presence? |
|
|
| 47. |
|
Do you prefer 2
- 180 degree sectors as base station configuration for Wireless
Points of Presence? |
|
|
| 48. |
|
Do you prefer 4
- 90 degree sectors as base station configuration for Wireless
Points of Presence? |
|
|
| 49. |
|
Do you prefer 8
- 45 degree sectors as base station configuration for Wireless
Points of Presence? |
|
|
| 50. |
|
How many new
Wireless POPs or Wireless Access Points do you plan to add to your
network in the next 6 months? |
|
|
|
|
1-5
cells |
|
|
|
|
10-30
cells |
|
|
|
|
100
plus cells |
|
|
|
|
30-100
cells |
|
|
|
|
5-10
cells |
|
|
| 51. |
|
How many new
Wireless POPs or Wireless Access Points do you plan to add to your
network in the next 12 months? |
|
|
|
|
1-5
cells |
|
|
|
|
10-30
cells |
|
|
|
|
100
plus cells |
|
|
|
|
30-100
cells |
|
|
|
|
5-10
cells |
|
|
| 52. |
|
What type of
population center does your broadband wireless network
serve? |
|
|
|
|
Inner City
Population |
|
|
|
|
Metropolitan
Area Population |
|
|
|
|
Rural
Population |
|
|
|
|
Suburban
Population |
|
|
| 53. |
|
How many
potential residential subscribers could
your entire system reach or bypass? |
|
|
|
|
1
million or more potential customers |
|
|
|
|
10,000-50,000
|
|
|
|
|
100,000-500,000
|
|
|
|
|
5,000-10,000
|
|
|
|
|
50,000-100,000
|
|
|
|
|
500,000-1
million |
|
|
|
|
<
5,000 residential customers |
|
|
| 54. |
|
How many
potential business subscribers could
your entire system reach or bypass? |
|
|
|
|
1
million or more potential customers |
|
|
|
|
10,000-50,000
|
|
|
|
|
100,000-500,000
|
|
|
|
|
5,000-10,000
|
|
|
|
|
50,000-100,000
|
|
|
|
|
Less
than 5,000 business customers |
|
|
| 55. |
|
How much do you
plan to spend on wireless equipment in the next six (6)
months? |
|
|
|
|
$1
million + |
|
|
|
|
$500,000-$1
million |
|
|
|
|
Between
$10,000-25,000 |
|
|
|
|
Between
$100,000-$500,000 |
|
|
|
|
Between
$25,000-$50,000 |
|
|
|
|
Between
$5,000-$10,000 |
|
|
|
|
Between
$50,000-$100,000 |
|
|
|
|
Less
than $5,000 in the next 6 months |
|
|
| 56. |
|
How much do you
plan to spend on wireless equipment in the next twelve (12)
months? |
|
|
|
|
$1
million + |
|
|
|
|
$500,000-$1
million |
|
|
|
|
Between
$10,000-25,000 |
|
|
|
|
Between
$100,000-$500,000 |
|
|
|
|
Between
$25,000-$50,000 |
|
|
|
|
Between
$5,000-$10,000 |
|
|
|
|
Between
$50,000-$100,000 |
|
|
|
|
Less
than $5,000 in the next 12 months |
|
|
| 57. |
|
How much do you
plan to spend on IP Networking equipment in the next six (6)
months? |
|
|
|
|
$1
million + |
|
|
|
|
$500,000-$1
million |
|
|
|
|
Between
$10,000-25,000 |
|
|
|
|
Between
$100,000-$500,000 |
|
|
|
|
Between
$25,000-$50,000 |
|
|
|
|
Between
$5,000-$10,000 |
|
|
|
|
Between
$50,000-$100,000 |
|
|
|
|
Less
than $5,000 in the next 6 months |
|
|
| 58. |
|
How much do you
plan to spend on IP Networking equipment in the next twelve (12)
months? |
|
|
|
|
$1
million + |
|
|
|
|
$500,000-$1
million |
|
|
|
|
Between
$10,000-25,000 |
|
|
|
|
Between
$100,000-$500,000 |
|
|
|
|
Between
$25,000-$50,000 |
|
|
|
|
Between
$5,000-$10,000 |
|
|
|
|
Between
$50,000-$100,000 |
|
|
|
|
Less
than $5,000 in the next 12 months |
|
|
| 59. |
|
Who are you most
likely to buy broadband wireless equipment from? |
|
|
|
|
Didn't
Answer |
|
|
|
|
Direct from
Manufacturer |
|
|
|
|
Direct from
Manufacturer, Through a Wireless Distributor |
|
|
|
|
Direct from
Manufacturer, Through a Wireless Distributor, Through a System
Integrator or Value Added Reseller |
|
|
|
|
Through a
System Integrator or Value Added Reseller |
|
|
|
|
Through a
Wireless Distributor |
|
|
| 60. |
|
What is your
main source of financing to raise capital? |
|
|
|
|
Didn't
Answer |
|
|
|
|
Equipment
Vendor Financing |
|
|
|
|
Private Investors |
|
|
|
|
Venture Capital Firm |
|
|
|
|
Small Business
Administration Loan |
|
|
|
|
Local
Bank |
|
|
|
|
Personal Credit Cards |
|
|
|
|
Cash |
|
|
| 61. |
|
How important is
Technical Support After Sale When making
your decision to purchase wireless equipment |
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 62. |
|
How important is
Positive Customer Testimonials When
making your decision to purchase wireless equipment |
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 63. |
|
How important is
Equipment Pricing When making your
decision to purchase wireless equipment |
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
Least Important |
|
|
| 64. |
|
How important is
Network Design and Installation Assistance
When making your decision to purchase wireless
equipment |
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 65. |
|
How important is
Business Planning Assistance When making
your decision to purchase wireless equipment |
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 66. |
|
How important is
Vendor Financing When making your
decision to purchase wireless equipment |
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 67. |
|
How important is
Return Policies When making your
decision to purchase wireless equipment |
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 68. |
|
How important is
Smooth Migration Path for New Equipment
When making your decision to purchase wireless
equipment |
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 69. |
|
How important is
Customer Able to Install Product When
making your decision to purchase wireless equipment |
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 70. |
|
How important is
Good Publicity When making your decision
to purchase wireless equipment |
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 71. |
|
How important is
Good Advertising/Marketing When making
your decision to purchase wireless equipment |
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 72. |
|
How important is
Word of Mouth Reputation When making
your decision to purchase wireless equipment |
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 73. |
|
How important is
Ease of Wireless Equip Installation When
making your decision to purchase wireless equipment |
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 74. |
|
How important is
Knowledgeable Sales Staff When making
your decision to purchase wireless equipment |
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 75. |
|
How important is
Network Management Capabilities When
making your decision to purchase wireless equipment |
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 76. |
|
How important is
Ability to Overcome Interference Issues
When making your decision to purchase wireless
equipment |
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 77. |
|
How important is
Near Line of Site Capability When making
your decision to purchase wireless equipment |
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 78. |
|
How challenging
aspect of operating a broadband wireless network is - Network design and installation
|
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 79. |
|
How challenging
aspect of operating a broadband wireless network is - Radio frequency knowledge and expertise
|
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 80. |
|
How challenging
aspect of operating a broadband wireless network is - Technical support from equipment sellers
|
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 81. |
|
How challenging
aspect of operating a broadband wireless network is - Technical support to customers
|
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 82. |
|
How challenging
aspect of operating a broadband wireless network is - Interference from other RF sources
|
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 83. |
|
How challenging
aspect of operating a broadband wireless network is - Lack of financial resources |
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 84. |
|
How challenging
aspect of operating a broadband wireless network is - Finding the right equipment |
|
|
|
|
1
Most Important |
|
|
|
|
2
|
|
|
|
|
3
|
|
|
|
|
4
|
|
|
|
|
5
Least Important |
|
|
| 85. |
|
How challenging
aspect of operating a broadband wireless network is - Finding the right personnel |
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1
Most Important |
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2
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3
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4
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5
Least Important |
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| 86. |
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How much do you
charge for a site survey? |
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$100-$250
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$25-$100
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$250+
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Free
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Free
with one year contract |
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| 87. |
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How much do you
charge for installation? |
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$1,000+
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$100-$250
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$25-$100
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$250-$500
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$500-$1,000
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Free
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Free
with one year contract |
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| 88. |
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What are your
end user customer premise equipment costs? |
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$100-$300
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$300-$600
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$600-$900
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$900+
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| 89. |
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How do you
handle customer premise equipment costs? |
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Cost
of CPE Rolled into Monthly Service |
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Don't
Charge Customer |
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Equipment
Leasing Program |
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Rent
Equipment to Customer |
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Sell
Equipment to Customer |
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| 90. |
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Do you offer the
Upstream Service Speed - 128 Kbps
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| 91. |
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Do you offer the
Downstream Service Speed - 128 Kbps
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| 92. |
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Do you offer the
Upstream Service Speed - 256 Kbps
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| 93. |
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Do you offer the
Downstream Service Speed - 256 Kbps
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| 94. |
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Do you offer the
Upstream Service Speed - 384 Kbps
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| 95. |
|
Do you offer the
Downstream Service Speed - 384 Kbps
|
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|
| 96. |
|
Do you offer the
Upstream Service Speed - 512 Kbps
|
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|
| 97. |
|
Do you offer the
Downstream Service Speed - 512 Kbps
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| 98. |
|
Do you offer the
Upstream Service Speed - 768 Kbps
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| 99. |
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Do you offer the
Downstream Service Speed - 768 Kbps
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| 100. |
|
Do you offer the
Upstream Service Speed - 1024 Kbps
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| 101. |
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Do you offer the
Downstream Service Speed - 1024 Kbps
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| 102. |
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Do you offer the
Upstream Service Speed - 1.54 Mbps
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| 103. |
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Do you offer the
Downstream Service Speed - 1.54 Mbps
|
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| 104. |
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Do you offer the
Upstream Service Speed - 1.54 - 3 Mbps
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| 105. |
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Do you offer the
Downstream Service Speed - 1.54 - 3 Mbps
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| 106. |
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Do you offer the
Upstream Service Speed - 3+ Mbps
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| 107. |
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Do you offer the
Downstream Service Speed - 3+ Mbps
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| 108. |
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Are your
connections? |
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Asymmetrical
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Both
types |
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Symmetrical
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