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AirWave Wireless Announces Investment Protection Program for Trapeze Customers

6/10/08 - AirWave Wireless announced a new investment protection program to provide stable, flexible management for Trapeze Wireless customers, including customers of Trapeze's OEM partners Nortel, 3Com and Enterasys. The new program extends preferential pricing to existing Trapeze customers who transition to the AirWave Wireless Management Suite 6, the industry's leading multi-vendor wireless network management software.

The AirWave 6 software can manage a network of any size and offers a rich set of features not available in proprietary management tools. The AirWave tool is backed by a world-class development and support organization, and the financial strength of Aruba Networks, the parent of AirWave Wireless.

"Experience tells us that when wireless hardware vendors are acquired, or when OEM relationships change, customers may have reason to be concerned about product discontinuations, restrictive support policies, and service interruptions," said Greg Murphy, AirWave's general manager. "Our investment protection program is designed to provide peace of mind under these circumstances by giving customers control over the future of their networks. Whether they continue forward with their current hardware provider or consider an alternate solution, customers can rely on AirWave's best-in-class management tool and the rock-solid backing of our support and development organizations."

AirWave Suite 6 incorporates extensive 802.1n, Help Desk, troubleshooting, and life-cycle management features, including:

  • 802.11n Management: Supports new 802.11n products from leading hardware providers, enabling the management of next-generation infrastructure from the same console used for the legacy wireless LAN;
  • Dedicated Help Desk Views and Incident Management: Provides the Level One and Level Two Help Desk with automated diagnostics and the detailed information required to resolve end-user issues quickly and without escalation. Integrates with leading service desk solutions for seamless incident tracking and resolution;
  • Wired and Wireless LAN Monitoring: Enhanced monitoring of routers, switches, authentication servers, and existing management servers to facilitate comprehensive network analysis and more accurate diagnostics;
  • Enhanced AirWave Master Console: Provides centralized control and visibility for wireless networks with tens of thousands of wireless devices, whether on a single campus or distributed across the globe;
  • Intelligent Capacity Planning: Offers a full set of reports and monitoring views to determine where the wireless network is approaching capacity so expansion can be managed intelligently and cost-effectively.

 


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Keywords: investment protection program, life cycle management, network management software, oem relationships, wireless network management, service interruptions, aruba networks, oem partners, desk solutions, airwave wireless, change customers, Wireless Security

By Robert Hoskins

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