CrystalVoice Communications, Inc. announced that the University of Arkansas at Pine Bluff (UAPB) has deployed CrystalVoice's Click-to-Talk solution, the most advanced and highest quality product of its kind in the area of Voice over Internet Protocol (VoIP) and Internet Telephony.

UAPB is a technologically progressive institution, having deployed one of the most advanced communications systems of any university in the world. UAPB is also a showcase account for Cisco Systems since the University was the first in the world to install a campus-wide IP Telephony system and an extensive wireless network solution for students, faculty, staff and administration.

The deployment of Click-to-Talk enables instant communications access to students, faculty, and staff members from an Internet connected PC, anywhere in the world.

"We are honored to be working with UAPB. Their reputation for professionalism and technical expertise has been clearly evident through all of our interaction," said Paul Metzner, Director of Worldwide Cisco Channel Sales at CrystalVoice.

A visitor to the University's website is now able to select the Click-to-Talk link on the UAPB homepage and be connected instantaneously, via their PC and Internet connection, to any University phone extension.

Click-to-Talk leverages the value of UAPB's significant investment in Cisco IP Telephony by expanding the University's reach across the country and around the globe.

"CrystalVoice has truly voice-enabled the Internet. The Click-to-Talk solution is a first-class product, and is the only true business-quality voice solution we have ever seen over the global Internet," said Maurice Ficklin, Director of Technical Services at UAPB. "We were amazed when we heard the voice quality and further impressed with the ease in which we were able to install it," Ficklin continued. "In fact, the CrystalVoice solution was one of the easiest software products we have ever installed. We had it up and running in less than 5 hours, start to finish."

Family members, friends, associates, and prospective students worldwide are now able to call over the Internet and experience the power of the only high-quality, reliable, and consistent Internet Telephony solution available.

Although the elimination of communication costs for both the caller and UAPB is clearly significant, the real value is the instant access and extended reach afforded by the solution. A family member of a foreign student, a traveling faculty member, or a remote University associate is now able to contact UAPB over the Internet, with consistent quality from any Internet connection, including dial-up, wireless, broadband, and satellite.

By Robert Hoskins

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