BWE Terms of Use Policy
Broadband Wireless Exchange, Inc.
("BWE") recognizes the importance of protecting the privacy of all
information provided by users of our web sites, subscribers to our magazines,
registrants for our events, recipients of our e-mail newsletters and all of our
customers. We created this policy with a fundamental respect for our users’
right to privacy and to guide our relationships with our users. This privacy
statement discloses the privacy practices for all products and services owned by
BWE. A current list of our publications, web sites, online webcasts and trade
shows can be found at http://www.bbwexchange.com
INFORMATION COLLECTION AND USE
BWE collects information from our website users, subscribers and customers. In
this section of our privacy policy, we will describe the type of information we
collect and how we use it to provide better services to our customers.
Registration and Ordering
When attending our trade shows, participating in our customer-sponsored webcasts,
using some of our websites and signing up for certain selected services (such as
free subscriptions), users must first register. During registration, users are
required to give their contact information (such as name, e-mail address,
mailing address and phone number). We also may collect demographic information
(such as job title and purchasing responsibilities, company information and
professional certification). For internal purposes, we use this information to
communicate with users and provide requested services, and, for our website
visitors, to provide a more personalized experience on our sites. We use
aggregate demographic information about our audience to improve our service, for
marketing purposes and/or industry reporting purposes.
Many of our products and services are
free to subscribers who meet certain demographic criteria. Independent auditors
may need to certify the eligibility of these subscribers. In order to do that,
we may collect unique identifiers (such as mother’s maiden name) that we
disclose to the auditors strictly for industry reporting and audit verification
purposes.
For our services that require payment
(such as certain events, products and subscriptions), we also collect credit
card information (such as account name, number and expiration date), which is
used for billing purposes only, and is not otherwise shared.
E-mail Newsletters
If users wish to subscribe to our e-mail newsletters, we ask for contact
information (such as name, e-mail address and, occasionally, demographic
information). We use this information in the same manner as we use contact
information in the registration and ordering process described above. Recipients
of our newsletters can unsubscribe using the instructions listed at the end of
the e-mail newsletter.
Surveys and Contests
From time to time we invite users to provide information via surveys or
contests. Participation in these surveys or contests is completely voluntary and
the user therefore has a choice whether to disclose requested contact
information (such as name and mailing address) and demographic information (such
as zip code or job title). In addition to other uses set forth in this policy,
contact information collected in connection with surveys and contests is used to
notify the winners and award prizes, to monitor or improve the use and
satisfaction of the site, and may be shared with sponsors of such surveys or
contests.
Interactive Features
At some of our sites, we offer interactive and community features such as
discussion boards, webcasts and user profiles. Note that all personal
information sent or posted via such features becomes public information for
which we are not responsible.
Tell-A-Friend
If users elect to use our referral service for informing a friend about our
sites and services, we may ask them for the friend's name, job title and e-mail
address. BWE will store and use this information to send the friend an
invitation. This information may also be used to provide information about our
company and related products and services. The friend may contact us as
specified in the tell-a-friend message to request that no further communications
be sent.
Communications with Us
We have features where users can submit information to us (such as our feedback
forms). Letters to the editor and similar submissions may be made public.
Requests for service, support or information may be forwarded as needed to best
respond to a specific request. We may retain e-mails and other information sent
to us for our internal administrative purposes, and to help us to serve
customers better.
Communications from Us: Service
Updates, Special Offers
In order to best serve our customers, we may send updates that contain important
information about our sites and services. For example, we send new members a
welcoming message, and verify password and username for our password-protected
sites. We may also communicate with a user to provide requested services and for
account-related issues via e-mail, phone or regular mail.
We offer our users the option to
receive information about our company, related products, services and special
deals. Users can choose not to receive these communications, as set forth in our
Permission section below.
Automatic Data Collection
Our web sites have features that automatically collect information from users,
to deliver content specific to users' interests and to honor their preferences.
This information assists us in creating sites that will serve the needs of our
users.
We use "cookies," a piece of
data stored on the user's hard drive containing information about the user.
Cookies benefit the user by requiring login only once, thereby saving time while
on our site. If users reject the cookies, they may be limited in the use of some
areas of our site. For example, the user may not be able to participate in
sweepstakes, contests or drawings. Cookies also enable us to track and target
the interests of our users to enhance the experience on our sites.
Some of our business affiliates use
cookies on our sites in ads or promotions. However, we have no access to or
control over these business affiliates' cookies; we urge users to read their
privacy policies for information.
For our internal purposes, we gather
date, time, browser type, navigation history and IP address of all visitors to
our site. This information does not contain anything that can identify users
personally. We use this information for our internal security audit log, trend
analysis and system administration, and to gather broad demographic information
about our user base for aggregate use.
We may combine demographic information
supplied by a subscriber at registration with site usage data to provide general
profiles, in aggregate non-personally identifiable form, about our users and
their preferences in the content of the site and advertising. We may share this
composite information with our advertisers and business affiliates to help them
better understand our services.
WITH WHOM YOUR INFORMATION IS SHARED
When we have co-branded, customized, private label, powered by or sponsored
products and services, or when we join with other parties to provide specific
services, we may share (provide and receive) personal information with them. We
do not share credit card information with such third parties.
At BWE and related sites, information
may be shared with selected advertisers if a user affirmatively clicks through
on a link/ad to such advertiser at those sites or in e-mails.
On occasion, we may provide targeted
lists of names and offline and online contact information for marketing purposes
to third parties, subject to our Permission policies. We give users the option
of not having their name or contact information disclosed to third parties, as
set forth in the Permission section.
Other than as set forth above, we do
not share personally identifiable information with other companies, apart from
those acting as our agents in providing our product(s)/service(s), and which
agree to use it only for that purpose and to keep the information secure and
confidential. Also, our parent, subsidiary and affiliate companies, entities
into which our company may be merged, or entities to which any of our assets,
products, sites or operations may be transferred, will be able to use personal
information. We will also disclose information we maintain when required to do
so by law, for example, in response to a court order or a subpoena or other
legal obligation, in response to a law enforcement agency's request, or in
special cases when we have reason to believe that disclosing this information is
necessary to identify, contact or bring legal action against someone who may be
causing injury to or interference with (either intentionally or unintentionally)
our rights or property. Users should also be aware that courts of equity, such
as U.S. Bankruptcy Courts, might have the authority under certain circumstances
to permit personal information to be shared or transferred to third parties
without permission.
We may share aggregate information,
which is not personally identifiable, with others. This information may include
usage and demographic data, but it will not include personal information.
CORRECTION/UPDATING PERSONAL
INFORMATION
If a user's personally identifiable information changes (such as zip code), or
if a user no longer desires our product(s)/service(s), we provide a way to
correct or update that user's personal data. The user should contact Customer
Support for the applicable product or service.
PERMISSION
Our users are given the opportunity to choose whether to
receive information from our affiliates and us not directly related to the
registered services. Users also have the opportunity to choose whether to have
personal information shared with third parties for marketing purposes.
Instructions for how to exercise this choice are contained in e-mails sent by
us, on our product websites and in
each of our publications. Please note that we will endeavor to implement requests
within a reasonable time, although for a time users may continue to receive
mailings, etc., transmitted based on information released prior to the
implementation of the request. Users will continue to receive information
directly related to their registered services, so they always are kept informed.
SECURITY
We use reasonable precautions to protect our users' personal information and to
store it securely. Sensitive information that is transmitted to us online (such
as credit card number) is encrypted and is transmitted to us securely. In
addition, access to all of our users' information, not just the sensitive
information mentioned above, is restricted. Only employees who need the
information to perform a specific job (for example, a billing clerk or a
customer service representative) are granted access to personally identifiable
information. Finally, the servers on which we store personally identifiable
information are kept in a secure environment.
LINKS
Our web sites contain links to other sites. BWE is not responsible for the
privacy practices or content of such other sites. We encourage our users to be
aware when they leave our site and to read the privacy statements of each web
site to which we may link that may collect personally identifiable information.
NOTIFICATION and CHANGES
If we change our privacy policy, we will post those changes on this page so our
users are aware of what information we collect, how we use it and under which
circumstances, if any, we disclose it. Users should check this policy frequently
to keep abreast of any changes.
For questions about this privacy
statement, the practices of this site or any dealings with BWE Inc., contact us
at:
Corporate Communications
Broadband Wireless Exchange,
Inc.
2844 E. Michelle Way, Ste. 1101
Gilbert, AZ 85234
480-218-4441
http://www.bbwexchange.com